Privacy Policy

1. Information We Collect

IndeCommerce Inc ("we," "our," or "us") collects information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Account information: name, email address, company name, phone number, billing address.
• Payment information: credit card details (processed securely by Stripe — we never store full card numbers).
• Storefront content: product listings, pricing, images, and page content you upload.
• Customer data: information about your wholesale customers that you input or collect through your storefront.
• Communications: messages you send to us, support requests, and survey responses.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns to improve the platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers: trusted partners who assist in operating our platform (e.g. Stripe for payments, AWS for hosting).
• Legal requirements: when required by law or to protect our rights.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over HTTPS/TLS and sensitive credentials are encrypted at rest.

5. Your Rights

You have the right to access, update, or delete your personal information at any time by contacting us. You may also opt out of marketing communications while still receiving transactional messages necessary for your account.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember preferences, and analyze platform usage. You can control cookies through your browser settings, though disabling them may affect platform functionality.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "last updated" date. Continued use of the Service after changes constitutes acceptance.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@indecommerce.com.